Peter M. Groen / knowledgetree

Commit 9a4b0df6e0139453081a461c8b7aa1780d5329dd

Authored by bshuttle
1 parent 9265054f

FAQ new home. 


git-svn-id: https://kt-dms.svn.sourceforge.net/svnroot/kt-dms/trunk@4676 c91229c3-7414-0410-bfa2-8a42b809f60b
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  1 +KnowledgeTree DMS- Frequently Asked Questions
  2 +
  3 +Q: I can't seem to search inside my files?
  4 +
  5 +A: There are two things which may cause full-text search not to work:
  6 +
  7 + 1. Make sure that the Indexing plugin is enabled (in Admin > Misc > Manage Plugins)
  8 + 2. Ensure that the appropriate programs are installed, and (if on Windows)
  9 + that the config.ini section "indexer" contains the correct paths to the
  10 + files.
  11 +
  12 +Q: Where do I post questions about installing, configuring or using KnowledgeTree?
  13 +
  14 +A: Our community forums are a good place to ask questions about installing,
  15 + configuring or using KnowledgeTree. Our developers, along with other members of
  16 + the open source community and our partner network, will endeavour to answer
  17 + your questions.
  18 +
  19 + Click on the link below to access the forums:
  20 + http://forum.ktdms.com/
  21 +
  22 +Q: Where can I discuss document management best practices, change management and training issues?
  23 +
  24 +A: Our community forums are a good place to discuss best practices for document
  25 + management, software implementation and training with our developers, other
  26 + members of the open source community and our partner network.
  27 +
  28 + Click on the link below to access the forums:
  29 +
  30 + http://forum.ktdms.com/
  31 +
  32 +Q: Where can I report bugs in the open source KnowledgeTree server?
  33 +
  34 +A: You can report bugs in the open source KnowledgeTree server software by
  35 + accessing our online ticketing system. The ticketing system will also provide
  36 + feedback on the status of the issue. You may view issues reported by other
  37 + people and search the system to determine if your issue has already been
  38 + reported.
  39 +
  40 + Click on the link below to access the ticketing system:
  41 +
  42 + http://support.ktdms.com/
  43 +
  44 +Q: I want to modify KnowledgeTree or develop new functionality for it.
  45 + Where do I find more information on how to go about doing this?
  46 +
  47 +A: You can find out more information about modifying the KnowledgeTree
  48 + server, developing new functionality or translating the software at
  49 + the development Wiki. The Wiki is constantly under development and
  50 + even you may add content to it!
  51 +
  52 + Click on the link below to access the Wiki:
  53 +
  54 + http://support.ktdms.com/confluence/
  55 +
  56 +
  57 +KnowledgeTree Document Management System
  58 +Web page: http://www.ktdms.com/
  59 +Wiki: http://support.ktdms.com/confluence/
  60 +Forums: http://forum.ktdms.com/
  61 +Bug reporting: http://support.ktdms.com/
  62 +
  63 +$Id$
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