From 9a4b0df6e0139453081a461c8b7aa1780d5329dd Mon Sep 17 00:00:00 2001 From: bshuttle Date: Tue, 24 Jan 2006 10:30:56 +0000 Subject: [PATCH] FAQ new home. --- docs/FAQ.txt | 63 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 1 file changed, 63 insertions(+), 0 deletions(-) create mode 100644 docs/FAQ.txt diff --git a/docs/FAQ.txt b/docs/FAQ.txt new file mode 100644 index 0000000..37a308a --- /dev/null +++ b/docs/FAQ.txt @@ -0,0 +1,63 @@ +KnowledgeTree DMS- Frequently Asked Questions + +Q: I can't seem to search inside my files? + +A: There are two things which may cause full-text search not to work: + + 1. Make sure that the Indexing plugin is enabled (in Admin > Misc > Manage Plugins) + 2. Ensure that the appropriate programs are installed, and (if on Windows) + that the config.ini section "indexer" contains the correct paths to the + files. + +Q: Where do I post questions about installing, configuring or using KnowledgeTree? + +A: Our community forums are a good place to ask questions about installing, + configuring or using KnowledgeTree. Our developers, along with other members of + the open source community and our partner network, will endeavour to answer + your questions. + + Click on the link below to access the forums: + http://forum.ktdms.com/ + +Q: Where can I discuss document management best practices, change management and training issues? + +A: Our community forums are a good place to discuss best practices for document + management, software implementation and training with our developers, other + members of the open source community and our partner network. + + Click on the link below to access the forums: + + http://forum.ktdms.com/ + +Q: Where can I report bugs in the open source KnowledgeTree server? + +A: You can report bugs in the open source KnowledgeTree server software by + accessing our online ticketing system. The ticketing system will also provide + feedback on the status of the issue. You may view issues reported by other + people and search the system to determine if your issue has already been + reported. + + Click on the link below to access the ticketing system: + + http://support.ktdms.com/ + +Q: I want to modify KnowledgeTree or develop new functionality for it. + Where do I find more information on how to go about doing this? + +A: You can find out more information about modifying the KnowledgeTree + server, developing new functionality or translating the software at + the development Wiki. The Wiki is constantly under development and + even you may add content to it! + + Click on the link below to access the Wiki: + + http://support.ktdms.com/confluence/ + + +KnowledgeTree Document Management System +Web page: http://www.ktdms.com/ +Wiki: http://support.ktdms.com/confluence/ +Forums: http://forum.ktdms.com/ +Bug reporting: http://support.ktdms.com/ + +$Id$ -- libgit2 0.21.4