Peter M. Groen / knowledgetree

Commit 862f49a16c3e11d7b750e21a0b4c01f6edd12028

Authored by Michael Joseph 2003-08-05 10:12:10 +0000

updated content


git-svn-id: https://kt-dms.svn.sourceforge.net/svnroot/kt-dms/trunk@2539 c91229c3-7414-0410-bfa2-8a42b809f60b

Inline Side-by-side

Showing 1 changed file with 70 additions and 0 deletions

docs/faq.txt 0 → 100644

View file @862f49a

	1	+KnowledgeTree DMS- Frequently Asked Questions
	2	+
	3	+Question:
	4	+When viewing the index.html of KT through Apache, I am redirected to the control.php, which gives me only
	5	+<html><head></head></html>
	6	+
	7	+In the Apache error_log I see:
	8	+PHP Fatal error: Call to undefined function: mysql_pconnect() in /var/www/html/knowledgeTree/phplib/db_mysql.inc on line 73
	9	+
	10	+Answer:
	11	+your PHP installation doesn't have MySQL support compiled in.
	12	+To verify this, create a test.php file with the following in it:
	13	+<?php phpinfo(); ?>
	14	+
	15	+In the output, you should see a MySQL section (my phpinfo output is
	16	+attached).
	17	+
	18	+If you're using a default RedHat rpm installation of PHP- MySQL support is not compiled in.
	19	+There are some helpful user comments at the bottom of this PHP manual page: http://www.php.net/manual/en/faq.databases.php,
	20	+==========================================
	21	+Question:
	22	+the Search/Advanced Search sections seem to not work. Is it due to a
	23	+problem in my configuration or this feature is not yet implemented?
	24	+
	25	+Answer:
	26	+The search option will only work once the indexer has been used to
	27	+index the documents (the file indexer can be downloaded from our website
	28	+as well)
	29	+==========================================
	30	+Question:
	31	+I logged in once using the default admin user/pass and now when I try to log back in I'm getting the message "Maximum sessions for user reached.
	32	+Contact the System Administrator"
	33	+Answer:
	34	+Each user has a maximum number of sessions defined in the database:
	35	+users.max_sessions. If you close your browser without logging out, the
	36	+system still regards you as logged in until the session times out
	37	+($default->sessionTimeout). You can increase the max_sessions value for the
	38	+admin user with the following sql:
	39	+UPDATE users SET max_sessions=10 WHERE username='admin';
	40	+Or you can remove the entry from the sessions table and remember to logout:
	41	+DELETE FROM active_sessions;
	42	+==========================================
	43	+Question:
	44	+I get this error:
	45	+ Warning: Access denied for user: 'dms@127.0.0.1' (Using password: YES)
	46	+ in C:\FoxServ\www\knowledgeTree\phplib\db_mysql.inc on line 73
	47	+ Database error: pconnect(localhost, dms, $Password) failed.
	48	+ SQL Error: ()
	49	+Answer:
	50	+This is a MySQL user configuration problem- make sure that you can
	51	+login to mysql from the command line using the same user name and password:
	52	+> mysql -udms -p dms
	53	+If you don't get in, then you need to check your PHPMyAdmin settings again,
	54	+or alternatively use the user/password that PHPMyAdmin uses to access MySQL.
	55	+==========================================
	56	+Question:
	57	+KT/control.php redirects me to http://<myhost>/dms/presentation/login.php?loginAction=loginForm" where I get a 404 file error.
	58	+There is no dms directory in my web root, or even in the Knowledge Tree directory.
	59	+Answer:
	60	+You're being redirected to the wrong webroot because of the following
	61	+misconfigured entry:
	62	+$default->rootUrl (this should = "/knowledgeTree" in your installation instead of the default "/dms")
	63	+
	64	+Jam Warehouse – Smart Business Innovation
	65	+Phone: +27 21 4477440
	66	+Fax: +27 21 4477449
	67	+Email: info@jamwarehouse.com
	68	+Web: http://www.jamwarehouse.com/
	69	+
	70	+$Id$
0	71	\ No newline at end of file
...	...